Frequently asked questions
Everything worth knowing about our formulas and the way we work.
Products
Two formulas. Élixir Capillaire is a shampoo built around organic rosemary, keratin, and caffeine — designed to cleanse, stimulate, and prepare the hair shaft. Baume Fortifiant is a conditioner built around organic nettle, botanical oils, and chanterelle extract — designed to nourish, strengthen, and seal. Both are available individually at €69 each, or together as Le Rituel Complet at €119. The two formulas were developed as a single system: what the Élixir opens, the Baume completes.
Yes. Both formulas are designed for daily use across all hair types — fine, thick, straight, curly, color-treated. The active ingredients target scalp health and hair structure rather than a specific texture, which means the benefits apply universally. There is no separate "for men" or "for women" variant. One formulation. One standard.
You can. The Baume Fortifiant works on its own as a nourishing conditioner. That said, the two products were formulated as a sequence: the Élixir Capillaire cleanses and opens the hair shaft, allowing the Baume's active ingredients — keratin, botanical oils, nettle extract — to absorb more effectively. Used together, the result is measurably different from either product alone.
Our formulas contain three ingredients with documented relevance to scalp health and hair retention: organic rosemary oil, which supports circulation and the natural growth cycle; caffeine, which stimulates hair follicles; and hydrolyzed keratin, which reinforces the hair shaft against breakage. Every ingredient is selected for its documented efficacy.
Each bottle contains 390 ml — lasts up to 6 months. Le Rituel Complet contains one of each, so both run on the same cycle.
The scent profile is gourmand — developed in the French perfumery tradition. The opening is herbaceous and cool: organic rosemary and peppermint, bright against warm water. The heart settles into vanilla and tonka bean, sweet without weight. The base is sandalwood — dry, warm, present on the skin long after the water stops. When both products are layered in sequence, the fragrance deepens. It is a scent designed to be noticed, then remembered.
Ingredients
Six actives across two formulas. Organic rosemary oil (scalp stimulation, circulation). Organic nettle extract (follicle nourishment, root strength). Hydrolyzed keratin (structural repair, breakage resistance). Caffeine (follicle activation). Organic botanical oils — coconut, avocado, sweet almond (deep moisture, elasticity). Organic chanterelle extract (antioxidant protection, a rare active in haircare). Each one was selected for documented function, not marketing narrative. Full details live on our Ingredients page.
Ecocert COSMOS Natural is an independent European certification — the most recognized standard for natural cosmetics on the continent. It audits the entire chain: where raw materials are sourced, how products are manufactured, and what environmental impact results. When an Evee Paris label reads "99% natural origin," that number was verified by a third party, not declared by us. It is the difference between a claim and a fact.
The Élixir Capillaire contains Sodium Coco-Sulfate — a mild, coconut-derived surfactant approved under Ecocert standards. It is fundamentally different from SLS (Sodium Lauryl Sulfate) or SLES (Sodium Laureth Sulfate), which are the sulfates typically flagged in haircare. Sodium Coco-Sulfate cleanses effectively without stripping natural oils or disrupting scalp balance. The distinction matters, and we make it explicitly.
None. Both formulas are free of parabens, silicones, SLS, SLES, DMDM Hydantoin, and formaldehyde releasers. Preservation in both products uses Leuconostoc/Radish Root Ferment Filtrate — a plant-derived antimicrobial — alongside Benzyl Alcohol, Sodium Benzoate, and Potassium Sorbate. What we leave out of the formula is as deliberate as what we put in.
The Baume Fortifiant contains organic Sweet Almond Oil (Prunus Amygdalus Dulcis Oil), which is derived from tree nuts. If you have a known nut allergy, consult your dermatologist before use. The Élixir Capillaire does not contain nut-derived ingredients. Full INCI lists for both products are published on every product page and on our Ingredients page.
On every product page, directly beneath the product description. The complete INCI for both formulas is also published on our dedicated Ingredients page — including the function of each active ingredient, its origin, and its certification status. Nothing is abbreviated. Nothing is hidden.
About the Brand
In the European Union, under Ecocert COSMOS Natural certified manufacturing conditions. The formulation tradition is French. The botanical sourcing follows European organic farming standards. Every step — from raw ingredient to finished bottle — is audited by an independent third party.
Yes. Both bottles and all shipping materials are fully recyclable. The product packaging is designed for minimal waste — no unnecessary inserts, no excess wrapping. The shipping cartons are made from recycled material.
Yes, without qualification. Neither product contains animal-derived ingredients. No animal testing is conducted at any stage of development, production, or quality assurance — not by us, not by our manufacturing partners, not by any third party on our behalf.
Independent Ecocert COSMOS Natural certification — not self-declared, audited. Full INCI transparency on every product page and a dedicated ingredients section. Six active ingredients selected for documented efficacy, not trend. No parabens, no silicones, no SLS, no SLES, no formaldehyde releasers. Two products designed as a single system rather than an expanding line. Everything on the label has been verified by someone other than us. The formula is the argument.
Shipping & Returns
Complimentary. Ground shipping is included on every order, without minimum.
Orders ship Monday through Friday, excluding national holidays. Expedited orders placed before 2 p.m. EST ship the same day. Standard orders ship within two business days. Once in transit, allow one to ten business days depending on destination.
You have 30 days from receiving your order to request a return. Items must be unused, in their original packaging, with proof of purchase. To initiate a return, contact us at service@eveeparis.com — we will provide a return shipping label and instructions. Items sent back without prior authorization are not accepted.
As a general rule, personal care products — including beauty products — are non-returnable for hygiene reasons. If you are based in the European Union, the 14-day cooling-off period applies: you may cancel or return your order within 14 days of receipt, for any reason, provided the product is unused and in its original packaging.
Return the original item through our standard return process. Once accepted, place a new order for the item you prefer. This is the fastest route — it avoids delays from waiting for return processing before reshipping.
Once we receive and inspect your return, we will notify you of the outcome. Approved refunds are processed to your original payment method within 10 business days. Your bank may require additional processing time. If more than 15 business days have passed since approval, contact us at service@eveeparis.com.






